Peace of mind. Included with AppleCare+ for HomePod.

 Get additional coverage with AppleCare+ for HomePod, which covers an unlimited number of incidents involving accidental damage. you’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.


Service and support from Apple experts

Apple-certified service and support

 Priority access to technical support¹

 Coverage for unlimited incidents of accidental damage protection²

 Repairs, replacement, and service

AppleCare+ covers repairs or replacement — including parts and service — by Apple-authorized technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your HomePods.

 Hardware coverage

  • Your HomePod
  • Unlimited incidents of accidental damage protection,² each subject to a CHF 15.- service fee plus applicable tax for HomePod mini or CHF 39 service fee plus applicable tax for HomePod
  • La garantie ne s’applique qu’au HomePod et couvre un nombre illimité d’incidents relevant de dommages accidentels, chacun d’eux étant soumis à des frais supplémentaires de CHF 15.– pour le HomePod mini ou de CHF 39.– pour le HomePod
  • Die Service­leistung kann nur für den HomePod erbracht werden für eine unbegrenzte Anzahl von Reparaturen bei unabsichtlicher Beschädigung, für die jeweils eine Zusatzgebühr von CHF 15.– für den HomePod mini und CHF 39.– für den HomePod anfällt
  • La garanzia riguarda unicamente l’HomePod e comprende un numero illimitato di interventi per danni accidentali, ciascuno a un costo addizionale di CHF 15 (per HomePod mini) o CHF 29 (per HomePod)

Software support

  • Using AirPlay
  • Connecting to wireless networks
  • Questions about the Home app

How to get support

Get one-stop service and support from Apple experts.

Carry-in repair

 Take your HomePod to an Apple Store or Apple Authorized Service Provider.³

Express Replacement Service

 Apple will send a replacement device so you don't have to wait for your repair.³

Mail-in repair

 Mail in your headphones using a prepaid shipping box provided by Apple.³

How to buy

Buy now

Add AppleCare+ when you purchase HomePod online or in the store.

Buy later

Add AppleCare+ within 60 days of your HomePod purchase online at mysupport.apple.com,⁴ at an Apple Store,⁵ or by phone at 800-275-2273.⁶


We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.


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