APP AppleCare+ for iPhone

Peace of mind. Included with AppleCare+ for iPhone.

Get additional coverage with AppleCare+ for iPhone, which covers an unlimited number of incidents involving accidental damage. you’ll get access to one-stop service and support from Apple experts who can help resolve most issues in a single conversation.

Add to your iPhone purchase

Service and support from Apple experts

Apple-certified service and support

Priority access to technical support¹

Coverage for unlimited incidents of accidental damage protection²

Battery service³

Repairs, replacement, and service

AppleCare+ covers repairs or replacement — including parts and service — by Apple-authorized technicians using genuine Apple parts. And Apple experts can help you troubleshoot issues with your iPhone, iOS, and Apple-branded iPhone apps.

Hardware coverage

Your iPhone
iPhone battery³
Included USB-C to Lightning cable
Unlimited incidents of accidental damage protection, each subject to an additional charge of CHF 29.- for damage to the screen or glass back, and CHF 99.- for any other type of accidental damage.

Software support

Using iOS and iCloud
Connecting to wireless networks
Questions about Apple-branded iPhone apps

How to get support

Get one-stop service and support from Apple experts.

Same-day Service

Get same-day service in most major metropolitan areas worldwide.⁴

Carry-in repair

Take your iPhone to an Apple Store or Apple Authorized Service Provider.⁵

Express Replacement Services

Apple can send a replacement device so you don’t have to wait for your repair.⁶

Mail-in repair

Mail in your iPad using a prepaid shipping box provided by Apple.⁵

Choose the coverage that's right for you

Apple Care+

Unlimited incidents of accidental damage protection.²

Fees at a glance

Screen or back glass damage³: CHF 29.-

Other accidental damage: CHF 99.-

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AppleCare+ with Theft and Loss

Get everything included in AppleCare+ plus up to two incidents of theft or loss coverage every 12 months.²

Fees at a glance

Screen or back glass damage³: CHF 29.-

Other accidental damage: CHF 99.-

Theft or loss: CHF 149.-

How to buy

Buy now

Add AppleCare+ or AppleCare+ with Theft and Loss when you purchase an iPhone online or in the store.

Add to your iPhone purchase

Buy later

Add AppleCare+ or AppleCare+ with Theft and Loss within 60 days of your iPhone purchase online at mysupport.apple.com, on your iPhone,⁷ at an Apple Store,⁸ or by phone at 800-275-2273.⁹

Click here

We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
AppleCare+ coverage begins on your AppleCare+ purchase date. Accidental damage means physical damage from handling due to unexpected and unintentional events.Any unused theft and loss incidents will expire after 12 months, and you will get two more theft and loss incidents to use within the next 12 months of continued coverage.
Service coverage is available only for iPhone and its original included accessories or for batteries that retain less than 80% of their original capacity. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. The back glass damage service fee is only available for iPhone 12, iPhone 13, iPhone 14, and iPhone 15 models. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
Theft and loss coverage requires you to have Find My enabled on your device at the time it is lost or stolen. Find My should remain enabled and your iPhone should remain associated with your Apple ID throughout the theft or loss claim process. During the theft or loss claims process, you will be asked to erase your missing device, disable it, and transfer ownership before you can be issued a new device. To ensure that you can sign in and access Find My, it’s important to remember your Apple ID and password and keep your account information up to date. If you use two-factor authentication for Apple ID, it’s recommended that you add an additional trusted phone number to your account so that you can receive the six-digit verification code required to sign in even if your iPhone is missing. After initiating your theft or loss claim with Apple, you will be asked to finalize your claim on AIG’s website at aigtheftandloss.com.
Si vous optez pour la couverture en cas de perte ou de vol, la fonctionnalité Localiser doit être activée sur votre appareil au moment de la perte ou du vol. La fonctionnalité Localiser doit rester activée et votre iPhone doit rester associé à votre identifiant Apple tout au long de la procédure de réclamation liée au vol ou à la perte. Dans le cadre de cette procédure, il vous sera demandé d’effacer les données de l’appareil volé ou égaré, de le désactiver, et d’en transférer la propriété avant de pouvoir obtenir un nouvel appareil. Pour pouvoir vous connecter et accéder à la fonctionnalité Localiser, il est important de vous souvenir de votre identifiant Apple et de votre mot de passe, et de maintenir les informations de votre compte à jour. Si vous utilisez l’authentification à deux facteurs pour votre identifiant Apple, nous vous recommandons d’ajouter à votre compte un autre numéro de téléphone de confiance sur lequel vous pourrez recevoir le code de vérification à six chiffres requis pour vous connecter même si vous n’avez plus votre iPhone. Après avoir envoyé votre réclamation à Apple pour le vol ou la perte de votre appareil, il vous sera demandé de la finaliser sur le site web d’AIG à l’adresse: www.aigtheftandloss.ch.
Für Absicherung gegen Diebstahl und Verlust muss zum Zeitpunkt des Verlusts oder Diebstahls «Wo ist?» auf deinem Gerät aktiviert sein. «Wo ist?» sollte während des gesamten Versicherungsfalls für Diebstahl oder Verlust aktiviert und mit deiner Apple ID verknüpft bleiben. Während des Versicherungsfalls für Diebstahl oder Verlust wirst du aufgefordert, dein fehlendes Gerät zu löschen, zu deaktivieren und die Eigentumsrechte zu übertragen, bevor ein neues Gerät an dich ausgegeben werden kann. Um sicherzustellen, dass du dich anmelden und auf «Wo ist?» zugreifen kannst, ist es wichtig, dass du deine Apple ID und dein Passwort kennst und deine Account-Informationen auf dem neuesten Stand hältst. Wenn du eine Zwei‑Faktor-Authentifizierung mit der Apple ID verwendest, empfiehlt es sich, eine vertrauenswürdige Telefonnummer zu deinem Account hinzuzufügen, damit du den zur Anmeldung erforderlichen sechsstelligen Verifizierungscode auch dann empfangen kannst, wenn du keinen Zugang zu deinem iPhone hast. Nachdem du den Versicherungsfall für Diebstahl oder Verlust bei Apple gemeldet hast, wirst du aufgefordert, den Fall auf der AIG Website unter www.aigtheftandloss.ch abzuschliessen.
La copertura per furto e smarrimento richiede che la funzione Dov’è sia attiva sull’iPhone al momento dello smarrimento o del furto; durante tutta la procedura di richiesta, la funzione Dov’è deve restare attiva e l’iPhone deve rimanere associato al tuo ID Apple. Per consentire l’invio di un nuovo dispositivo ti verrà chiesto di inizializzare il dispositivo smarrito o rubato, disabilitarlo e trasferirne la proprietà. Per poter effettuare il login e accedere alla funzione Dov’è, è importante che tu conosca a memoria il tuo ID Apple e la relativa password, e che i dati del tuo account siano sempre aggiornati. Se usi l’autenticazione a due fattori per l’ID Apple, ti consigliamo di aggiungere al tuo account un secondo numero di telefono di fiducia, sul quale potrai ricevere il codice di verifica di sei cifre richiesto per il login anche se non hai più il tuo iPhone. Dopo aver avviato la pratica di furto o smarrimento con Apple, ti verrà chiesto di completarla sul sito web di AIG (www.aigtheftandloss.it).
Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Same-day replacement is not available for theft/loss claims. Service coverage is subject to the Terms and Conditions of AppleCare+ or AppleCare+ with Theft and Loss. For complete details, see the AppleCare+ for iPhone Terms and Conditions and the Theft and Loss Insurance Documentation applicable to your state.
La disponibilité et les options de réparation le jour même peuvent varier en fonction de la zone géographique et du modèle d’iPhone. Dans le cadre d’une réparation à l’international, Apple peut procéder à la réparation ou au remplacement de votre iPhone ou de certaines pièces à l’aide d’un modèle d’iPhone comparable ou de pièces conformes aux normes locales. Le remplacement au niveau international des appareils égarés ou volés est soumis à disponibilité, et les options peuvent varier en fonction de la zone géographique et du modèle d’iPhone. La garantie matérielle est soumise aux Conditions générales de l’AppleCare+. Pour plus d’informations, reportez‑vous aux Conditions générales de l’AppleCare+.
Die Verfügbarkeit von Service am selben Tag und die Optionen können je nach Region und iPhone Modell variieren. Bei internationalem Service kann Apple dein iPhone oder Teile deines iPhone reparieren oder durch ein vergleichbares iPhone Modell oder iPhone Teile ersetzen, die den gesetzlichen Bestimmungen des jeweiligen Landes entsprechen. Die internationale Verfügbarkeit von Ersatzgeräten bei Verlust oder Diebstahl von Geräten und die Optionen können je nach Region und iPhone Modell variieren. Die Serviceleistungen unterliegen den AppleCare+ Bedingungen. Ausführliche Produktdetails gibt es in den AppleCare+ Bedingungen.
La disponibilità e le opzioni dell’assistenza in giornata possono variare in base al Paese e al modello di iPhone. In caso di assistenza all’estero, Apple può riparare o sostituire l’iPhone e le sue parti con iPhone e parti equivalenti, conformi agli standard locali. Il servizio di sostituzione internazionale dei dispositivi smarriti o rubati è soggetto a disponibilità, e le opzioni possono variare in base all’area geografica e al modello di iPhone. Il servizio di assistenza è soggetto ai Termini e condizioni di AppleCare+. Per informazioni complete sul prodotto, leggi i Termini e condizioni di AppleCare+ o i Termini e condizioni di AppleCare+ con copertura per furto e smarrimento.
Express Replacement Service is not available under the screen replacement or back glass damage service fee.
Requires verification of your serial number and a remote diagnostic.
Requires inspection of iPhone and proof of purchase.
Requires completion of a remote diagnostic and proof of purchase.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction.

AppleCare+ is subject to acceptance of the Terms and Conditions. Purchase of the plan is not required to purchase a iPhone. For complete details, see terms at https://www.apple.com/chfr/support/products/iphone/.

AppleCare+ products are sold by Apple Distribution International Limited, headquartered at Hollyhill Industrial Estate, Hollyhill, Cork, in the Republic of Ireland. Apple Distribution International Limited is a tied agent of AIG Europe Limited Opfikon Branch. The headquarters of Apple Distribution International Limited is located at Hollyhill Industrial Estate, Hollyhill, Cork, in the Republic of Ireland.

This insurance is underwritten exclusively by AIG Europe S.A., a company registered in Luxembourg under number R.C.S. B 218806, with its headquarters located at 35 D Avenue John F. Kennedy, L-1855, Luxembourg, http://www.aig.lu/. AIG Europe S.A. is authorized by the Luxembourg Ministry of Finance and regulated by the Commissariat aux Assurances, 7, boulevard Joseph II, L-1840 Luxembourg, GD of Luxembourg, Phone: (+352) 22 69 11 - 1, Email: caa@caa.lu, http://www.caa.lu/.

The AIG Europe S.A. branch in Bertrange, Opfikon is located at Sägereistrasse 29, 8152 Glattbrugg, Switzerland, and is registered under number CHE-107.381.353. It is regulated for business conduct in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. The contact details for FINMA are as follows: Swiss Financial Market Supervisory Authority FINMA, Laupenstrasse 27, 3003 Bern, Phone: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, Email: info@finma.ch, http://www.finma.ch/.

TThe distribution partnership between AIG Europe S.A. and Apple Distribution International Limited was approved by FINMA through a decision dated June 19, 2015, as an outsourcing compliant with the regulation under Article 4, paragraph 2, letter J of the Federal Act on the Supervision of Insurance Companies.

Les avantages de l'AppleCare+ sont distincts et s'ajoutent à la Garantie limitée d'Apple et aux droits garantis par la législation sur la protection des consommateurs et consommatrices. Pour en savoir plus, cliquez ici. La souscription de l'AppleCare+ n'est pas obligatoire pour acheter un iPhone. L'AppleCare+ est soumis à l'acceptation des Conditions générales. Pour plus d'informations, consultez les conditions générales à l'adresse apple.com/chfr/legal/sales-support/applecare/applecareplus/ch-fr/iphone/.

Les produits AppleCare+ sont vendus par Apple Distribution International Limited, dont le siège social est situé à Hollyhill Industrial Estate, Hollyhill, Cork, en République d'Irlande.

Apple Distribution International Limited est un agent lié d'AlG Europe Limited Opfikon Branch. Le siège social d'Apple Distribution International Limited se situe à Hollyhill Industrial Estate, Hollyhill Cork, en République d'Irlande.

Cette assurance est souscrite exclusivement auprès d'AlG Europe S.A., société immatriculée au Luxembourg sous le numéro R.C.S. B 218806, dont le siège social est situé au 35 D Avenue John F. Kennedy, L-1855, Luxembourg, http://www.aig.lu/. AIG Europe S.A. est agréée par le Ministère Luxembourgeois des Finances et contrôlée par le Commissariat aux Assurances 7, boulevard Joseph II, L-1840 Luxembourg, GD de Luxembourg, Téléphone: (+352) 22 69 11 - 1, E-mail: caa@caa.lu, http://www.caa.lu/.

La filiale d'AlG Europe S.A, Bertrange, Opfikon se trouve à Sägereistrasse 29, 8152 Glattbrugg, en Suisse et est immatriculée sous le numéro CHE-107.381.353. Elle est réglementée pour la conduite des affaires en Suisse par l'Autorité fédérale de surveillance des marchés financiers FINMA. Les coordonnées de la FINMA sont les suivantes: Autorité fédérale de surveillance des marchés financiers FINMA, Laupenstrasse 27, 3003 Berne, Téléphone: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, E-mail: info@finma.ch, http://www.finma.ch/.

Le partenariat de distribution entre AlG Europe S.A. et Apple Distribution International Limited a été approuvé par la FINMA via une décision datant du 19 juin 2015 en tant qu'externalisation conforme à la réglementation dans le cadre de l'article 4, alinéa 2, lettre J de la loi fédérale sur la surveillance des entreprises d'assurance.

Die Vorteile von AppleCare+ gelten getrennt von und zusätzlich zu der Herstellergarantie von Apple und den jeweiligen Verbraucherschutzgesetzen des Landes. Für weitere Infos hier klicken. Beim Kauf eines iPhone ist kein Kauf von AppleCare+ erforderlich. AppleCare+ setzt das Einverständnis mit den Vertragsbestimmungen voraus. Ausführliche Infos in den Vertragsbestimmungen unter https://www.apple.com/chde/support/products/iphone//

AppleCare+ Produkte werden von Apple Distribution International Limited angeboten mit eingetragenem Firmensitz in Hollyhill Industrial Estate, Hollyhill, Cork, Republik Irland.

Apple Distribution International Limited ist ein Einfirmenvertreter der AlG Europe Limited, Zweigstelle Opfikon. Apple Distribution International Limited hat statutarischen Sitz in Hollyhill Industrial Estate, Hollyhill, Cork, Republik Irland.

Diese Versicherung wird ausschliesslich unterzeichnet von AIG Europe S.A., einem Versicherungsunternehmen mit R.C.S. Luxemburg, Nummer B 218806. AIG Europe S.A. hat seinen Hauptsitz in 35D, Avenue John F. Kennedy, L-1855 Luxemburg, www.aig.lu. AG Europe S.A. ist vom Luxemburger Finanzministerium zugelassen und wird überwacht vom Commissariat aux Assurances, 7, Boulevard Joseph II, L-1840 Luxemburg, GD de Luxembourg, Tel: (+352) 22 69 11-1, caa@caa.lu, www.caa.lu

AIG Europe AG, Bertrange, Zweigstelle Opfikon, hat eine eingetragene Geschäftsstelle in der Sägereistrasse 29, 8152 Glattbrugg, Schweiz, sowie die Handelsregisternummer CHE-107.381.353 und ist von der Eidgenössischen Finanzmarktaufsicht FINMA für die Geschäftsabwicklung in der Schweiz reguliert. Die Kontaktdaten der FINMA sind Swiss Financial Market Supervisory Authority FINMA, Laupenstrasse 27, 3003 Bern, Tel: (+41) 31 327 91 00, Fax: (+41) 31 327 91 01, info@finma.ch, www.finma.ch.

Die bestehende Vertriebskooperation von AlG Europe S.A. mit Apple Distribution International Limited wurde von der FINMA mit Beschluss vom 19. Juni 2015 als regulatorische Auslagerung im Sinne von Art. 4 Abs. 2 Buchst. J des Schweizerischen Versicherungsaufsichtsgesetzes genehmigt.

I benefici di AppleCare+ sono separati e aggiuntivi rispetto alla Garanzia Limitata Apple e a qualsiasi diritto legale previsto dalle leggi di protezione dei consumatori nella tua giurisdizione. Per dettagli, clicca qui (link a apple.com/chde/legal/statutory-warranty/). L'acquisto di AppleCare+ non è necessario per acquistare un iPhone. AppleCare+ è soggetto all'accettazione delle Condizioni Generali. Per dettagli completi, consulta i termini su ahttps://www.apple.com/it/support/products/iphone/

I prodotti AppleCare+ sono offerti da Apple Distribution International Limited con sede legale a Hollyhill Industrial Estate, Hollyhill Cork, Repubblica d'Irlanda. Apple Distribution International Limited è un rappresentante unico di AIG Europe Limited, filiale di Opfikon. Apple Distribution International Limited ha sede statutaria a Hollyhill Industrial Estate, Hollyhill Cork, Repubblica d'Irlanda.

DQuesta assicurazione è sottoscritta esclusivamente da AIG Europe S.A., una compagnia di assicurazioni registrata in Lussemburgo con numero R.C.S. B 218806. AIG Europe S.A. ha sede in 35 D Avenue, John F. Kennedy, L-1855, Lussemburgo, http://www.aig.lu/. AIG Europe S.A. è autorizzata dal Ministero delle Finanze del Lussemburgo e controllata dal Commissariat aux Assurances 7, Boulevard Joseph II, L-1840 Lussemburgo, GD del Lussemburgo, Tel.: (+352) 22 69 11-1, email: caa@caa.lu, http://www.caa.lu/

AIG Europe AG, Bertrange, filiale di Opfikon, ha la sua sede legale in Sägereistrasse 29, 8152 Glattbrugg e la numero di registrazione CHE-107.381.353 ed è regolata per l'esercizio degli affari in Svizzera dall'Autorità federale di vigilanza sui mercati finanziari FINMA. I contatti della FINMA sono: Autorità federale di vigilanza sui mercati finanziari FINMA, Laupenstrasse 27, 3003 Berna, Telefono: +41 31 327 91 00, Fax: +41 31 327 91 01, Email: info@finma.ch, Sito web: www.finma.ch

La cooperazione commerciale tra AIG Europe S.A. e Apple Distribution International Limited è stata approvata dalla FINMA con decisione del 19 giugno 2015 come esternalizzazione conforme alla normativa ai sensi dell'art. 4, comma 2, lettera J della Legge federale sulla vigilanza delle assicurazioni.